Useful Information - Orders
Combining Orders for Shipment
Once an order is placed with My Flora Nova it can only be cancelled if printing has not been started. As our products are Limited Edition with production being 'on demand', you cannot cancel your order without paying the full purchase price. Also, products cannot be returned if no longer required.
Splitting Orders for Shipment
When an order is placed containing multiple products that have different production times, the overall production time will be based on the longest service time. The order will be dispatched only when all components are complete.
Production Times
At My Flora Nova we aim to produce our products in a timely and efficient manner. The production times are typically 1-7 days for depending on product finish and size. In addition to the production time, allowance should be made for delivery; typically this ranges from 2 to 5 days based on the delivery location relative to the point of production. During peak times (e.g. Christmas) additional time may be required. The production and delivery times are estimates and cannot be guaranteed for circumstances out-with our control.
Order Cancellation
Once an order is placed with My Flora Nova it can only be cancelled if printing has not been started. As our products are Limited Edition with production being 'on demand', you cannot cancel your order without paying the full purchase price. Also, products cannot be returned if no longer required.